Job Description
We're urgently seeking dynamic Front Desk Agents to join our Wichita team! This full-time role offers competitive pay and benefits in a fast-paced hospitality environment. As the first point of contact, you'll deliver exceptional guest experiences while managing check-ins, reservations, and inquiries. Perfect for detail-oriented professionals who thrive in shift-based roles. Apply now for immediate start opportunities!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments using PMS systems
- Respond to guest inquiries and resolve service issues
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Operate switchboard and manage communications
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- High school diploma or equivalent required
- Basic math and cash handling abilities
- Valid Kansas driver's license preferred