Job Description
Join our award-winning hospitality team at Pacific Gateway Hotel! We're seeking enthusiastic individuals with no prior experience to join our front desk team. If you're passionate about customer service and ready to build a career in hospitality, we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Long Beach.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required - training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- High school diploma or equivalent