Job Description
Join our award-winning team at Beachside Hospitality Group as a Front Desk Agent and kickstart your hospitality career! No experience required – we provide comprehensive training to help you succeed in a dynamic environment. Located in the vibrant heart of Long Beach, our hotel offers stunning ocean views and a welcoming atmosphere where you'll be the first point of contact for guests from around the world. If you're passionate about exceptional customer service and want to grow with us, this is your opportunity!
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer with accuracy
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
- Assist with reservation management and special requests
Qualifications
- High school diploma or equivalent required
- Customer service mindset with strong communication skills
- Basic computer proficiency and willingness to learn systems
- Positive attitude and problem-solving abilities
- Ability to stand for extended periods and multitask
- Reliability and punctuality
- Team player with collaborative spirit
- No prior experience necessary – training provided!