Job Description
Join our award-winning team at Grand Hospitality Group as a Night Shift Hotel Associate in Columbus, OH! We're seeking passionate individuals to deliver exceptional guest experiences during overnight hours. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and career advancement opportunities in the heart of Ohio's hospitality scene.
Responsibilities
- Manage guest check-ins/checkouts with accuracy and warmth
- Monitor hotel security and safety protocols throughout the night
- Respond promptly to guest inquiries and resolve issues
- Maintain pristine lobby and common area conditions
- Process reservations and manage front desk operations
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and account reconciliation
Qualifications
- No experience required – training provided!
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Basic computer proficiency
- Flexibility to work nights, weekends, and holidays
- Positive attitude and problem-solving mindset