Job Description
Join our award-winning team at Denver Hospitality Group as a Front Desk Agent! We're urgently hiring enthusiastic individuals to be the first point of contact for our esteemed guests. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a vibrant workplace in the heart of Denver. If you're passionate about hospitality and ready to launch your career, apply today!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and escalate issues to management
- Maintain accurate records of guest interactions and transactions
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures
- Promote hotel amenities and local attractions to enhance guest experience
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts, including weekends and holidays
- No prior experience necessary – training provided