Job Description
Join our award-winning Milwaukee hospitality team as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to create memorable guest experiences. Enjoy competitive pay, comprehensive training, and career growth opportunities in Wisconsin's vibrant tourism hub.
Responsibilities
- Welcome and assist guests with check-in/out procedures
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems efficiently
- Uphold brand standards and service excellence
Qualifications
- No experience required - we provide full training!
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Customer service mindset with problem-solving aptitude
- Flexibility with evening/weekend shifts
- High school diploma or equivalent