Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of Seattle! Perfect for career starters, this role requires no prior experience – just your passion for exceptional guest service. Enjoy flexible shift work while gaining valuable skills in a premium environment. We offer competitive pay, comprehensive training, and opportunities for advancement.
Our downtown hotel welcomes locals and travelers alike, and you'll be the first point of contact. This position is ideal for students, career changers, and anyone seeking flexible hours with growth potential. Apply today to launch your career in Seattle's thriving hospitality industry!
Responsibilities
- Provide warm, professional welcome and check-in/check-out services for guests
- Manage reservations, room assignments, and guest inquiries with precision
- Handle billing transactions and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues appropriately
- Maintain a clean, organized front desk area at all times
- Utilize property management software efficiently
Qualifications
- No experience required – full training provided
- Outstanding communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work flexible shifts (mornings, evenings, weekends)
- Basic computer literacy and willingness to learn new systems
- Professional appearance and positive attitude
- Ability to stand for extended periods and multitask effectively
- Must be authorized to work in the United States