Job Description
Launch your hospitality career with Grandview Hospitality Group! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests at our premier Austin location. No prior experience required – we provide comprehensive training to develop your customer service skills. Join our dynamic team where your positive attitude and eagerness to learn will shine!
What We Offer:
- Competitive hourly wage + performance bonuses
- Free employee meals and uniform
- Career advancement opportunities
- Comprehensive paid training program
- Health benefits after 90 days
Responsibilities
- Warmly greet and register hotel guests with exceptional service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent (required)
- Zero prior experience necessary – training provided!
- Strong communication and interpersonal skills
- Proficient with basic computer systems
- Professional appearance and positive demeanor
- Ability to work flexible shifts (nights, weekends, holidays)
- Problem-solving mindset and attention to detail
- Texas hospitality spirit – friendly and welcoming