Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic Front Desk Agents to join our Tampa team—no experience required. If you're passionate about creating exceptional guest experiences and ready to grow in a supportive environment, apply today! We provide comprehensive training and career advancement opportunities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and escalate when necessary
- Uphold brand standards in appearance and service delivery
Qualifications
- No prior experience required—training provided!
- Exceptional communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer literacy (MS Office, POS systems)
- Positive attitude and commitment to guest satisfaction
- High school diploma or equivalent required