Job Description
Launch your hospitality career with Premier Hospitality Group! We're seeking passionate Front Desk Agents for our premium hotel in Washington, CA. No experience required – we provide comprehensive training and growth opportunities.
Join our dynamic team where your smile makes the first impression! This full-time role offers competitive pay, flexible shift schedules (including nights/weekends), and a supportive environment perfect for career beginners.
What We Offer:
- Industry-leading training program
- Health benefits and retirement plans
- Employee discounts on hotel stays
- Clear advancement pathways to management
Responsibilities
- Seamlessly check in/out guests while maintaining premium service standards
- Manage reservations and room assignments using hotel software
- Resolve guest inquiries and complaints with exceptional professionalism
- Process payments and handle cash/credit transactions accurately
- Collaborate with housekeeping and maintenance teams for flawless operations
- Uphold strict safety and security protocols
- Perform nightly audits and administrative duties
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we train all team members
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with technology
- Strong problem-solving and multitasking abilities
- Professional appearance and positive attitude
- Must be able to stand for extended periods