Job Description
Join the Memphis Hospitality Group and be part of a team dedicated to excellence in service. We are currently seeking enthusiastic and reliable individuals to fill various positions within our hotel. We pride ourselves on creating a welcoming environment for both our guests and our employees.
As a member of our team, you will enjoy the unique benefit of daily pay options, giving you financial flexibility and control over your earnings. If you are looking for a dynamic career in the heart of the South, we want to hear from you.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out procedures.
- Manage front desk operations, including answering phones, managing emails, and handling mail services.
- Maintain the cleanliness and organization of the lobby, hallways, and public areas to ensure a pristine environment.
- Assist housekeeping staff with room preparation, including making beds, replenishing amenities, and ensuring rooms meet quality standards.
- Resolve guest inquiries and complaints promptly and professionally to ensure high satisfaction rates.
- Support special events and functions held at the hotel, including setup and cleanup.
- Adhere to all safety, security, and health regulations at all times.
Qualifications
- High school diploma or GED equivalent is preferred.
- Previous experience in hospitality, customer service, or a related field is a plus.
- Strong verbal communication skills and a friendly demeanor.
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Flexibility to work various shifts, including weekends, nights, and holidays.
- Reliable transportation is required.
- Proficiency with basic computer programs is an asset.