Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent! We're seeking friendly, energetic individuals to deliver exceptional guest experiences in the heart of Denver. No prior hospitality experience required – we provide comprehensive training to set you up for success. Enjoy flexible shift schedules while building valuable customer service skills in a dynamic, fast-paced environment. Perfect for students, career-changers, or those seeking part-time work with growth opportunities. Apply today to start your journey in Denver's vibrant hospitality scene!
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage check-in/check-out processes using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate phone systems and manage reservations
- Uphold brand standards and safety protocols
- Assist with luggage and guest requests
Qualifications
- No experience required – we train all team members
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Team player with reliability and punctuality