Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're seeking enthusiastic individuals for our Front Desk Agent position—no prior experience required. As a cornerstone of our guest experience, you'll deliver exceptional service while receiving comprehensive training to master our systems and procedures. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Albuquerque's premier hotels.
Why Join Us?
- Free daily meals during shifts
- Employee discounts on hotel stays and services
- Comprehensive paid training program
- Health benefits after 90 days
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignmentsHandle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional guest interactions
Qualifications
- High school diploma or equivalent required
- Must be 18+ years old
- Basic computer proficiency
- Excellent communication and customer service skills
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and willingness to learn