Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our prestigious Jacksonville location. Perfect for students, career changers, or anyone looking to start in hospitality. Enjoy flexible shift work, comprehensive paid training, and opportunities for advancement. If you're a people person with a passion for service, apply today!
Responsibilities
- Provide warm, professional check-in/check-out services for hotel guests
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
- Assist with luggage and concierge services as needed
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Proficient with basic computer applications
- Flexible availability including nights, weekends, and holidays
- Strong problem-solving abilities and attention to detail
- Positive attitude and team player mentality
- Ability to stand for extended periods