Job Description
Join our award-winning team as a Front Desk Agent in the heart of Oklahoma City! We're urgently hiring friendly, energetic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to help you succeed. If you're passionate about exceptional customer service and thrive in fast-paced environments, this is your perfect career launchpad. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality chain.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (18+ years old)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Ability to multitask in a busy environment
- Positive attitude and customer service mindset
- Reliable transportation and punctuality
- Willingness to work evenings/weekends/holidays
- No hospitality experience required – training provided!