Job Description
Join our award-winning hospitality team as a Front Desk Agent! No prior experience required – we provide comprehensive training for motivated individuals. This urgent opening offers competitive pay, career growth opportunities, and a dynamic work environment in Chicago's vibrant downtown or Texas's bustling hospitality sector. If you're a people person with exceptional communication skills, this is your gateway to the hospitality industry!
Responsibilities
- Warmly greet and register guests, ensuring seamless check-in/check-out experiences
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Utilize hotel management software (training provided) for daily operations
- Maintain a professional appearance and uphold brand standards
- Handle emergency situations calmly and effectively
- Process payments and manage cash drawer responsibilities
Qualifications
- No experience required – we provide full paid training!
- High school diploma or equivalent
- Exceptional customer service orientation and communication skills
- Basic computer literacy with willingness to learn proprietary systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid work authorization in the United States