Job Description
Are you a people person looking to start a rewarding career in the hospitality industry? Apex Hospitality Management is currently seeking a friendly and professional Front Desk Agent to join our team in Colorado Springs, CO. This is a fantastic opportunity for individuals with no prior experience who are eager to learn and grow within a dynamic environment.
We offer comprehensive training, competitive benefits, and a supportive work culture. If you have a positive attitude and a passion for customer service, we want to hear from you!
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage front desk operations, including answering phones and directing calls.
- Assist guests with check-in, check-out, and billing inquiries efficiently.
- Maintain a clean and organized reception area at all times.
- Process payments and handle cash handling with 100% accuracy.
- Address guest complaints or requests immediately and escalate if necessary.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED preferred.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer proficiency and typing skills.
- A professional appearance and positive attitude.