Job Description
Join our award-winning hospitality team as a Front Desk Agent in Columbus, OH! No prior experience required – we provide comprehensive training to launch your career in guest services. Enjoy competitive pay, flexible shift schedules, and a supportive team environment where your growth is our priority. Perfect for career changers, recent graduates, and anyone seeking a dynamic role in the heart of Ohio's capital.
Responsibilities
- Check-in/check-out guests efficiently with our modern hotel management system
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and maintain high satisfaction standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Provide local recommendations and create memorable guest experiences
Qualifications
- No experience required – full training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts (nights, weekends, holidays)
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Columbus location