Job Description
Join our dynamic hospitality team as a Front Desk Agent at the prestigious Oakland Plaza Hotel! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences. Enjoy the unique benefit of daily pay – get your earnings every single shift! We provide comprehensive training to ensure your success in this rewarding role. If you're passionate about customer service and thrive in fast-paced environments, this is your perfect entry point into the hospitality industry.
Responsibilities
- Warmly greet and check in/out guests with efficiency and professionalism
- Manage reservations, room assignments, and payment processing
- Act as primary information resource for local attractions and services
- Handle guest inquiries and resolve issues promptly
- Maintain accurate front desk records and documentation
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – we train all team members!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including evenings/weekends
- Detail-oriented with organizational abilities
- Positive attitude and customer service mindset