Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! No experience required – we provide comprehensive training to help you thrive. At Sunshine Hospitality Group, we pride ourselves on creating memorable guest experiences in the heart of Orlando's vibrant tourism scene. If you're passionate about service, have a positive attitude, and want to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries with exceptional professionalism and warmth
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Manage reservations and room availability in real-time
- Resolve guest concerns promptly to ensure satisfaction
- Uphold cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Customer service mindset with a friendly demeanor
- Reliable and punctual work ethic
- Willingness to work flexible shifts including weekends
- No prior experience required – training provided