Job Description
Welcome to the entertainment capital of the world! We are currently seeking energetic and outgoing individuals to join our Front Office team. We are proud to offer an opportunity for career growth where no prior experience is required—we provide comprehensive on-the-job training to help you thrive in the hospitality industry.
As the first point of contact for our guests, you will set the tone for their entire stay. If you have a friendly demeanor, a passion for helping others, and are looking to start your career in a dynamic environment, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($16 - $18/hr).
- Flexible scheduling (nights, weekends, and holidays available).
- Employee discounts on hotel stays and dining.
- Opportunities for advancement to Supervisory and Management roles.
Responsibilities
- Check guests in and out of the hotel using the property management system with accuracy and speed.
- Answer incoming phone calls and emails, providing information regarding hotel amenities, directions, and local attractions.
- Handle cash, credit card, and check transactions while adhering to company financial policies.
- Resolve guest inquiries, complaints, and special requests professionally and efficiently.
- Collaborate with housekeeping and maintenance teams to ensure rooms and public areas are pristine.
- Process wake-up calls and assist with luggage handling or valet coordination.
- Maintain a high level of visibility on the floor to address guest needs proactively.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years of age.
- Strong communication skills with a friendly and welcoming demeanor.
- Ability to stand for long periods and work on your feet.
- Basic computer proficiency and typing skills.
- Availability to work a flexible schedule, including weekends and holidays.
- Valid driver's license is a plus but not required.