Job Description
Start Your Journey in Hospitality Today
We are looking for a friendly and organized Front Desk Agent to join our thriving team in Jacksonville. This is an excellent opportunity for individuals looking to launch a career in customer service or hospitality, as no prior experience is required. We provide comprehensive training and mentorship to help you succeed.
At Jacksonville Hospitality Group, we pride ourselves on creating a welcoming environment for both our guests and our employees. You will be the face of our brand, setting the tone for every visitor's experience. If you have a positive attitude and a willingness to learn, we want to hear from you.
Responsibilities
- Greet all visitors and clients warmly, ensuring a professional first impression.
- Answer and direct incoming phone calls and emails with efficiency and courtesy.
- Manage the reception area, ensuring it is tidy, organized, and welcoming.
- Handle mail, packages, and deliveries in a timely manner.
- Assist with administrative tasks such as data entry and filing.
- Provide general information to guests and direct them to appropriate departments.
Qualifications
- No prior experience required—just a great attitude and a willingness to learn.
- Excellent verbal communication and interpersonal skills.
- Basic computer proficiency (email, Microsoft Office Suite).
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.