Job Description
Join our award-winning team at Sunshine Resort & Spa and kickstart your hospitality career! We're seeking energetic Front Desk Agents to be the welcoming face of our luxury resort in Orlando. No prior experience needed – we provide comprehensive training to turn your passion for service into professional success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Florida's thriving tourism industry.
What We Offer:
- Free resort amenities access
- Employee discounts on dining & activities
- Health benefits (after 90 days)
- Referral bonus program
Responsibilities
- Check guests in/out using property management systems
- Handle phone calls, emails, and in-person inquiries
- Process payments and manage cash transactions
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and guest requests
- Maintain accurate reservation records
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided!
- Proficient in basic computer applications
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced environments
- Positive attitude and approachable demeanor
- Flexible schedule availability (weekends/holidays)
- Valid Florida driver's license (for valet duties)