Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused individuals with no prior experience. As the first point of contact for our guests, you'll create memorable experiences while enjoying comprehensive training and growth opportunities. Our Raleigh location offers a dynamic work environment with competitive pay and benefits including health insurance, paid time off, and employee discounts. Immediate start dates available!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage guest check-in/check-out procedures efficiently
- Process payments and maintain accurate reservation records
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Utilize property management software (training provided)
- Maintain a clean and organized lobby area
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexibility to work weekends and holidays
- Positive attitude and problem-solving mindset
- Valid North Carolina driver's license (if applicable)