Job Description
Join our award-winning team at Grand Plaza Hotel and enjoy the stability of weekly pay! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of San Jose's vibrant downtown. As a key member of our front-line staff, you'll create memorable stays while building a rewarding career with competitive benefits and growth opportunities.
Why Choose Us?
• Weekly direct deposit paychecks
• Comprehensive health benefits
• Free employee meals and parking
• Tuition assistance programs
• Industry-leading training and development
Responsibilities
- Deliver exceptional guest service through personalized interactions and prompt issue resolution
- Manage check-in/check-out procedures with efficiency and accuracy
- Operate hotel management systems for reservations and billing
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and maintain accurate financial records
- Assist with event setup and guest concierge services
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel property management systems (Opera/PMS)
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic knowledge of San Jose attractions and transportation
- Valid California driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods
- Fluency in English and Spanish preferred