Job Description
Join our award-winning team at Sunrise Hospitality Group as a Front Desk Agent in vibrant Albuquerque, NM! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in a fast-paced hotel environment. This role offers flexible shift work, comprehensive training, and career growth opportunities in the heart of New Mexico. If you're a people person with a positive attitude and strong communication skills, we want you!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Answer phones and manage reservation inquiries
- Process payments and handle cash transactions accurately
- Resolve guest issues with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with luggage and special guest requests
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability for day/night/weekend shifts
- Positive attitude and problem-solving mindset
- Valid New Mexico driver's license preferred