Job Description
Join our dynamic hospitality team as a Front Desk Agent where no experience is required! We offer competitive daily pay, comprehensive training, and career growth opportunities. Perfect for recent graduates or career changers looking to enter the thriving New York hospitality industry. Enjoy a vibrant work environment in the heart of Manhattan with flexible scheduling and performance-based bonuses. Our team-centric culture values professionalism, guest satisfaction, and continuous learning.
Responsibilities
- Provide exceptional guest check-in/check-out services using hotel management systems
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Uphold brand standards through professional appearance and communication
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities and attention to detail
- Positive attitude and customer service mindset
- Ability to work flexible shifts including evenings/weekends
- Willingness to complete paid on-the-job training
- No prior experience necessary – we provide full training!