Job Description
Join our award-winning team at the heart of Virginia Beach's hospitality scene! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing resort chain.
Why Work With Us?
- Comprehensive paid training program
- Health benefits after 90 days
- Employee discounts on resort amenities
- Career advancement opportunities
- Positive, team-oriented culture
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments
- Respond to guest inquiries with professionalism and warmth
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold resort safety and cleanliness standards
- Handle guest complaints with empathy and solutions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Positive attitude and service-minded personality
- Ability to work weekends and holidays
- No experience necessary – training provided!