Job Description
Are you a people person ready to launch your hospitality career? Grand Hospitality Group is seeking enthusiastic Front Desk Agents with no prior experience! Join our dynamic team at our flagship Austin location and become the first face of our premium hotel. We provide comprehensive training and a supportive environment where your passion for service shines. Enjoy competitive pay, flexible shift schedules, and opportunities for growth in one of America's most vibrant cities. Apply today and start your rewarding journey in hospitality!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations and occupancy status through our property management system
- Handle guest inquiries and resolve service issues with grace and efficiency
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Uphold brand standards through consistent attention to detail and cleanliness
- Assist with luggage handling and transportation arrangements for guests
Qualifications
- No prior experience required – we provide comprehensive onboarding training
- High school diploma or equivalent; college students welcome
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer technology and reservation systems
- Flexible availability to work mornings, evenings, weekends, and holidays
- Positive attitude and commitment to exceeding guest expectations
- Valid Texas driver's license preferred (not required)