Job Description
Join our award-winning hospitality team in Jacksonville, FL and launch your career in the vibrant tourism industry! We're seeking enthusiastic Front Desk Agents with no prior experience – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. Work in a dynamic environment where your customer service skills shine while supporting guests from check-in to checkout.
Responsibilities
- Greet and register guests with a warm, professional demeanor
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work flexible shifts (evenings, weekends)
- Valid Florida driver's license preferred
- Prior hospitality experience not required