Job Description
Join our dynamic team at Grand Plaza Hotel in El Paso, TX! We're seeking enthusiastic Front Desk Agents to provide exceptional guest experiences. No prior experience is required – we provide comprehensive training. Enjoy flexible shift schedules including nights, weekends, and holidays. Perfect for career starters or those seeking stable hospitality work in a vibrant border city.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Ensure lobby areas are clean and welcoming
- Follow safety and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Positive attitude and team player mentality
- No hospitality experience required
- Must pass background check
- Valid Texas ID