Job Description
Join our dynamic team at Grand Central Hospitality as a Front Desk Agent! Perfect for career starters, this role requires no prior experience – we provide comprehensive training. Work flexible shifts in the heart of NYC's bustling hospitality scene. Enjoy competitive pay, growth opportunities, and a vibrant team environment. Apply today to begin your journey in premium customer service!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and warmth
- Operate hotel management systems and POS terminals
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate billing records
- Uphold brand standards during all interactions
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Flexible availability for day/evening/weekend shifts
- Punctual and reliable work ethic
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Willingness to learn hospitality systems