Job Description
Join our award-winning Memphis hotel team and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to become part of our vibrant guest services team. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment in the heart of downtown Memphis. Perfect for students, career-changers, or anyone passionate about creating memorable guest experiences. Apply today and start your journey in the exciting world of hospitality!
Responsibilities
- Greet and assist hotel guests with check-in/check-out procedures
- Manage reservations and answer guest inquiries via phone and in-person
- Maintain cleanliness and organization of lobby and common areas
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and operate front desk systems accurately
- Upsell hotel amenities and services to enhance guest experience
- Resolve guest complaints promptly and professionally
Qualifications
- No prior hotel experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Exceptional communication and interpersonal skills
- Positive, friendly attitude and strong work ethic
- Ability to stand for extended periods and lift up to 25 lbs
- Basic computer proficiency
- Flexible availability including weekends, nights, and holidays
- Tennessee gaming license (if applicable to role)