Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Denver Gateway Hotel! We're seeking enthusiastic individuals with no prior experience to become the welcoming face of our luxury property. This part-time role offers paid training, flexible scheduling, and a supportive environment to launch your hospitality career. Enjoy complimentary hotel stays, employee discounts, and opportunities for advancement within our growing chain.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and embodies our commitment to exceptional guest experiences. If you're ready to transform your passion for service into a rewarding career, apply today!
Responsibilities
- Greet and check-in/check out guests with efficiency and warmth
- Manage reservations using our proprietary property management system
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Assist with valet services and luggage handling
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Proficient in basic computer applications
- Ability to multitask in high-pressure situations
- Flexible availability including weekends/holidays
- Valid Colorado driver's license (for valet duties)
- Positive attitude and service-oriented mindset