Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Horizon Hotel & Suites! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and a supportive work environment. Perfect for career starters in the thriving Long Beach hospitality scene!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and service
- Resolve guest concerns promptly and diplomatically
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Exceptional customer service orientation
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Positive attitude and willingness to learn