Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy comprehensive training, career advancement opportunities, and a vibrant work environment in Atlanta's premier hospitality district. Perfect for recent graduates or career changers seeking a dynamic role in the heart of Georgia's tourism industry.
Responsibilities
- Warmly welcome guests, check-in/out with precision, and manage reservations
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (training provided)
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (MS Office, email)
- Ability to stand for extended periods and multitask
- Positive attitude and commitment to teamwork
- Flexible availability including weekends/holidays