Job Description
Launch your hospitality career with us! Grand Plaza Hotel is seeking energetic Front Desk Agents to deliver exceptional guest experiences. No experience required—we provide comprehensive training and career growth opportunities. Join our award-winning team in the heart of San Jose and become the first point of contact for our international guests. Enjoy competitive pay, benefits, and a vibrant downtown location.
Responsibilities
- Check in/out guests with warm professionalism and efficiency
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Operate PMS systems and maintain data accuracy
- Sanitize high-touch surfaces following safety protocols
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent
- Proficient in basic computer applications
- Outstanding verbal communication skills
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- Valid California driver's license preferred