Job Description
Launch your hospitality career with us! Grand Plaza Hotel & Resort is seeking enthusiastic Front Desk Agents for weekend shifts in vibrant El Paso. No prior experience needed – we provide comprehensive training to help you shine in our fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning team. Join us to deliver exceptional guest experiences while building valuable skills for your future!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Resolve guest concerns promptly and escalate as needed
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a dynamic setting
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Availability for weekend shifts (Fri/Sat/Sun)
- Reliable transportation to workplace
- No prior experience required – training provided