Job Description
Join our award-winning team at Hospitality Plus Resorts as a Front Desk Agent! No experience necessary – we provide comprehensive training to launch your hospitality career. Perfect for students, career changers, or anyone seeking a vibrant part-time role in Sacramento's thriving tourism scene. Enjoy a supportive environment, flexible scheduling, and opportunities for advancement.
Responsibilities
- Deliver exceptional customer service to guests via phone, email, and in-person
- Manage check-in/check-out procedures with accuracy and efficiency
- Handle guest inquiries and resolve issues promptly
- Maintain meticulous records of reservations and payments
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- Ability to multitask in a fast-paced environment