Job Description
We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our dynamic team in Atlanta, Georgia. In this role, you will be the first point of contact for our guests, setting the tone for their entire stay. Whether you are an experienced professional or just starting your career in hospitality, we offer comprehensive training and a supportive environment where you can thrive.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Required: We provide on-the-job training for the right candidates.
- Benefits Package: Includes health insurance, dental, vision, and paid time off.
- Professional Growth: Clear pathways for advancement within the hospitality industry.
If you are looking for a stable full-time career in a vibrant city and love helping people, we want to hear from you!
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests, handling check-ins and check-outs efficiently.
- Phone Management: Answer incoming calls promptly, take accurate messages, and route inquiries to the appropriate departments.
- Guest Services: Assist guests with inquiries regarding local attractions, dining, and hotel amenities.
- Administrative Tasks: Maintain the reception area, manage guest logs, and process payments accurately.
- Problem Resolution: Address guest complaints or issues with a calm and solution-oriented approach.
- Security & Safety: Monitor security cameras and ensure the safety and security of the property.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Appearance: Must maintain a professional and neat appearance at all times.
- Communication: Excellent verbal and written communication skills.
- Technology: Basic computer proficiency and ability to learn property management systems.
- Availability: Ability to work flexible hours, including weekends, holidays, and evenings.
- Documentation: Must be authorized to work in the United States.