Job Description
Are you a people person with a warm smile? Horizon Hospitality Group is seeking a dedicated Front Desk Agent to join our dynamic team in the heart of Austin, Texas. We value personality, reliability, and a passion for hospitality.
Why Join Us?
- No Experience Necessary: We provide full training for the right candidate.
- Competitive Pay: Earn $16.00 - $19.00 per hour.
- Great Benefits: Health insurance, paid time off, and employee discounts.
Step into a role where you can make every guest feel like family.
Responsibilities
- Greet and welcome guests warmly upon arrival, creating a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and room assignments.
- Answer incoming calls and route inquiries to the appropriate departments efficiently.
- Assist guests with directions, local recommendations, and special requests.
- Handle cash transactions and process credit card payments accurately.
- Maintain a clean, organized, and welcoming reception area at all times.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- A high school diploma or GED is required.
- Strong verbal communication skills and a friendly, professional demeanor.
- Basic computer literacy and ability to learn reservation software quickly.
- Ability to stand for extended periods and work in a fast-paced environment.
- Reliable transportation and a positive attitude.
- Must be available to work flexible shifts, including weekends and holidays.