Job Description
Are you a natural people person looking for a dynamic role in the heart of Charlotte? Charlotte Corporate Hospitality is currently seeking a reliable and friendly Front Desk Agent to join our growing team.
This is an excellent opportunity for individuals looking to start their career in hospitality or customer service. We offer comprehensive on-the-job training, making this a perfect role for candidates with no prior experience.
We pride ourselves on providing top-tier service to our clients and offer a competitive benefits package, including health insurance, paid time off, and growth opportunities within the company. If you are organized, professional, and ready to work flexible shifts, we want to meet you!
Why Join Us?
- No Experience Needed: We train you from the ground up.
- Flexible Shifts: We accommodate various schedules to fit your lifestyle.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Professional Environment: Work in a modern, high-energy corporate setting.
Responsibilities
- Guest Relations: Greet visitors and clients warmly upon arrival, ensuring a welcoming and professional first impression.
- Operations Management: Handle front desk operations, including check-in processes, mail distribution, and managing the lobby area.
- Communication: Answer and screen incoming phone calls, route messages accurately, and respond to general inquiries via email or in person.
- Administrative Support: Assist with basic data entry, maintain guest logs, and manage reception supplies and inventory.
- Payment Handling: Process cash, credit card, and check payments accurately and reconcile daily financial transactions.
- Shift Coordination: Monitor building access and ensure security protocols are followed during assigned shifts.
Qualifications
- Communication Skills: Strong verbal communication skills with a friendly and approachable demeanor.
- Professionalism: Must present a professional appearance and maintain a courteous attitude at all times.
- Computer Literacy: Basic proficiency with computers and the ability to learn proprietary software quickly.
- Reliability: Ability to adhere to a consistent schedule and handle shift work, including weekends and holidays.
- Attention to Detail: Keen eye for detail when handling payments, messages, and filing.
- Problem Solving: Ability to handle unexpected situations calmly and efficiently.