Job Description
Are you a people person looking to start a rewarding career in the hospitality industry? Chicago Hospitality Solutions is currently seeking enthusiastic Front Desk Agents to join our dynamic team. We offer no experience required positions with comprehensive training to help you succeed. If you are reliable, friendly, and ready to make a great first impression, we want to hear from you!
Why Join Us?
- Competitive pay: $18.00 - $22.00 per hour
- Opportunity for rapid career advancement
- Employee discounts on accommodations and dining
- Supportive and inclusive work environment
Don't let a lack of experience hold you back. We provide all the tools you need to thrive in this exciting role.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering multi-line phones and directing calls efficiently.
- Assist guests with check-in and check-out procedures, including handling payments and processing keys.
- Answer guest inquiries regarding local attractions, dining, and services with a helpful attitude.
- Maintain the cleanliness and organization of the reception area and lobby.
- Process reservations and update guest information into our property management system.
- Handle basic administrative tasks, such as filing and data entry, with accuracy.
Qualifications
- High School Diploma or GED required.
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Professional appearance and demeanor.
- Basic computer literacy and familiarity with Microsoft Office is a plus.
- Ability to stand for extended periods and work in a fast-paced environment.
- Willingness to learn and adapt to hotel policies and procedures.