Job Description
Join our dynamic team at the prestigious Metropolitan Hotel as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of Boston. Enjoy the flexibility of daily pay while launching your hospitality career in a supportive environment. Full training provided!
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage check-in/check-out procedures efficiently using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and maintain a pristine lobby environment
Qualifications
- No experience required – full training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Professional appearance and positive attitude
- Availability for flexible shifts (evenings/weekends)