Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Front Desk Agents for immediate hire in Minneapolis. No experience needed – we provide comprehensive training to help you thrive in a dynamic, guest-focused environment. Join our award-winning team and become the welcoming face of our premium downtown hotel.
What We Offer:
- Competitive hourly pay plus performance bonuses
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Opportunities for career advancement
- Employee discounts on hotel stays and dining
Responsibilities
- Check in/out guests efficiently with our hotel management system
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean, organized front desk area
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays
- Customer service mindset with problem-solving abilities