Job Description
Are you a natural people person looking to kickstart your career in a dynamic environment? Horizon Hospitality Solutions is currently seeking enthusiastic Front Desk Agents to join our team in Wichita, KS. We are proud to offer immediate hire opportunities for candidates with or without prior experience.
As the face of our organization, you will be the first point of contact for our guests, setting the tone for a memorable experience. We value personality, reliability, and a proactive attitude. Whether you are looking for a career in hospitality or simply want a stable job with great benefits, we want to hear from you.
Why Choose Us?
- Immediate Start: Get hired today and begin earning tomorrow.
- No Experience Needed: We provide comprehensive on-the-job training.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Modern Environment: Work in a clean, safe, and professional setting.
Responsibilities
- Greet and welcome guests warmly upon arrival, checking them in efficiently and professionally using our property management system.
- Answer and direct phone calls to the appropriate department or individual in a polite and timely manner.
- Manage the front desk area to ensure it is clean, organized, and welcoming at all times.
- Handle incoming and outgoing mail and manage correspondence with a high degree of accuracy.
- Assist with administrative tasks such as data entry, filing, and maintaining guest records.
- Resolve guest inquiries and complaints promptly to ensure a positive guest experience.
- Cash handling and processing of payments (cash, credit cards, etc.) according to company policy.
Qualifications
- Strong communication skills with the ability to interact professionally with guests and colleagues.
- A friendly, outgoing, and approachable personality.
- Basic computer proficiency and ability to learn new software quickly.
- Attention to detail and the ability to multitask in a busy environment.
- Reliability and a strong work ethic.
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs) when necessary.