Job Description
Welcome to the front line of hospitality. Pacific Coast Hospitality is seeking a dynamic and personable Part-Time Front Desk Agent to join our award-winning team in Long Beach, CA. We are currently hiring individuals who are eager to start a career in the service industry with no prior experience necessary.
In this role, you will be the face of our brand, responsible for creating a warm and welcoming atmosphere for our guests. We value attitude and aptitude over experience, offering comprehensive on-the-job training to help you succeed. If you possess excellent communication skills and a professional demeanor, we want to hear from you.
Responsibilities
- Provide exceptional customer service to all guests, ensuring a seamless check-in and check-out experience.
- Manage the front desk operations, including answering multi-line phones, processing reservations, and handling mail services.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Assist guests with local recommendations, directions, and special requests to enhance their stay.
- Process payments and accurately maintain daily logs and financial records.
- Collaborate with housekeeping and maintenance teams to address guest needs promptly.
- Adhere to all company policies, safety regulations, and brand standards.
Qualifications
- High school diploma or GED equivalent.
- Strong interpersonal and communication skills with a friendly, approachable demeanor.
- Ability to work flexible schedules, including weekends, nights, and holidays.
- Basic computer proficiency and typing speed.
- Professional appearance and personal hygiene.
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
- Must be at least 18 years of age.