Job Description
Are you a people person looking for a stable career in hospitality?
Urban Living Suites is currently seeking a dedicated and friendly Front Desk Agent to join our team in Arlington Heights, IL.
We pride ourselves on providing exceptional service and offer competitive pay, flexible shift work, and a supportive work environment. We are looking for individuals who are eager to learn and grow, even if you have no prior experience in this field.
As the first point of contact for our residents, you will ensure our community is welcoming, secure, and well-managed around the clock.
Responsibilities
- Greet & Welcome: Provide a warm and professional welcome to residents and guests arriving at the property.
- Reception Duties: Manage the front desk operations, including check-ins, check-outs, and processing payments.
- Communication: Answer incoming phone calls and emails, responding to inquiries promptly and professionally.
- Security: Monitor access control systems and ensure the safety of the property and residents.
- Administrative Support: Handle package management, coordinate maintenance requests, and maintain accurate records.
Qualifications
- Reliability: Must be punctual and able to maintain a consistent attendance record.
- Availability: Must be willing to work varying shifts, including weekends and holidays.
- Communication: Strong interpersonal skills and the ability to communicate effectively with diverse populations.
- Computer Skills: Basic proficiency with computers and office software (Windows/macOS).
- Attitude: A positive, customer-service-oriented mindset is essential.