Job Description
Join Our Team at Grand Horizon!
We are a leading hospitality provider in the heart of Atlanta, looking for dynamic individuals to join our front desk team. We value personality, reliability, and a customer-first attitude. No prior experience is required—we provide comprehensive training to help you succeed. If you are ready to start a rewarding career in a fast-paced environment, we want to hear from you!
Why Choose Us?
- Competitive pay starting at $18.00/hr.
- Shift work opportunities available (including evenings and weekends).
- Free uniform and meal discounts.
- Clear path for career advancement.
Responsibilities
- Guest Services: Greet guests warmly upon arrival and departure, ensuring a welcoming and professional atmosphere.
- Check-In/Out: Process check-ins and check-outs efficiently using hotel management software.
- Communication: Answer incoming calls, manage correspondence, and relay messages accurately.
- Shift Management: Monitor lobby areas, manage key cards, and ensure security protocols are followed during all shifts.
- Problem Solving: Address guest inquiries, requests, and complaints promptly to ensure high satisfaction levels.
Qualifications
- Availability: Must be flexible to work varying shifts, including nights, weekends, and holidays.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: A friendly, outgoing personality with a strong customer service orientation.
- Reliability: Punctual and dependable with a focus on safety and security.
- Technology: Basic computer literacy; willingness to learn new property management systems.