Job Description
Join our award-winning team at Grand Plaza Hotels and kickstart your hospitality career! We're seeking passionate individuals with no prior experience to become the heart of our guest experience. As a Full-Time Hotel Staff member, you'll receive comprehensive training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, flexible scheduling, and exclusive employee benefits while working in Denver's vibrant downtown district. Perfect for career changers, recent graduates, or anyone eager to grow in the hospitality industry!
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping functions
- Manage check-in/check-out processes with precision and efficiency
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Maintain immaculate hotel facilities following brand standards
- Collaborate with cross-functional teams to ensure seamless operations
- Process payments and manage reservation systems accurately
- Uphold safety protocols and emergency procedures
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and willingness to learn reservation systems
- Physical stamina to stand/walk for extended periods
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening